Enter Your Details
Provide the mobile number linked to your Firefly Cash account.
Delete Your Account
If you no longer need Firefly Cash, you can submit an account
deletion request through our secure online process.
A Simple Process from Start to Finish
Follow a few simple steps to submit and complete your account deletion request.
Confirm Your Identity
Verify your account with a one-time verification code.
Submit Your Request
Choose your reason and submit your deletion request for review.
Before You Continue
Please review these points before submitting your account deletion request.
Outstanding Activity
Make sure there are no unresolved account activities or pending obligations.
Account Access
After deletion is completed, you may no longer be able to access your account.
Information Retention
Some information may be retained where required by applicable laws or regulations.
No Recovery
Once the account deletion process is completed, the account may not be recoverable.
After You Submit
Your request will be reviewed before your account is permanently closed.
Request Received
We receive your account deletion request.
Request Review
Your request and account status are reviewed.
Account Closure
Once processing is completed, your account access will be removed.